{"id":227,"date":"2010-04-20T01:00:03","date_gmt":"2010-04-20T04:00:03","guid":{"rendered":"http:\/\/thatfinalstraw.com\/?p=227"},"modified":"2010-04-20T01:00:19","modified_gmt":"2010-04-20T04:00:19","slug":"ripon-college-bounces-alliedbarton-for-bad-customer-service","status":"publish","type":"post","link":"http:\/\/thatfinalstraw.com\/?p=227","title":{"rendered":"Ripon College Bounces AlliedBarton For Bad Customer Service"},"content":{"rendered":"<p>Not surprising, treat your people terribly and don&#8217;t train them properly, you will loose business. \u00a0The PSOU has proposed several customer service improvements that we would love to implement (by the way, security guard customer service is the biggest complaint at the museum) if we could mandate that all of the workers were given the same level of training on this issue.<\/p>\n<p>Until then, don&#8217;t be surprised if you get bad service by a guard whose only training was &#8220;smile.&#8221;<\/p>\n<p><a href=\"http:\/\/www.riponcollegedays.com\/home\/index.cfm?event=displayArticlePrinterFriendly&amp;uStory_id=769f966a-bae2-41ad-aba9-f23c275123c0\" onclick=\"__gaTracker('send', 'event', 'outbound-article', 'http:\/\/www.riponcollegedays.com\/home\/index.cfm?event=displayArticlePrinterFriendly&amp;uStory_id=769f966a-bae2-41ad-aba9-f23c275123c0', 'http:\/\/www.riponcollegedays.com\/home\/index.cfm?event=displayArticlePrinterFriendly&amp;uStory_id=769f966a-bae2-41ad-aba9-f23c275123c0');\">http:\/\/www.riponcollegedays.com\/home\/index.cfm?event=displayArticlePrinterFriendly&amp;uStory_id=769f966a-bae2-41ad-aba9-f23c275123c0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Not surprising, treat your people terribly and don&#8217;t train them properly, you will loose business. \u00a0The PSOU has proposed several customer service improvements that we would love to implement (by the way, security guard customer service&#8230;<\/p>\n<p><a class='more-link' href='http:\/\/thatfinalstraw.com\/?p=227'>Read the Post<span class='screen-reader-text'>Ripon College Bounces AlliedBarton For Bad Customer Service<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7,5,3],"tags":[89,10,8,88,9],"_links":{"self":[{"href":"http:\/\/thatfinalstraw.com\/index.php?rest_route=\/wp\/v2\/posts\/227"}],"collection":[{"href":"http:\/\/thatfinalstraw.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/thatfinalstraw.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/thatfinalstraw.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/thatfinalstraw.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=227"}],"version-history":[{"count":2,"href":"http:\/\/thatfinalstraw.com\/index.php?rest_route=\/wp\/v2\/posts\/227\/revisions"}],"predecessor-version":[{"id":229,"href":"http:\/\/thatfinalstraw.com\/index.php?rest_route=\/wp\/v2\/posts\/227\/revisions\/229"}],"wp:attachment":[{"href":"http:\/\/thatfinalstraw.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=227"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/thatfinalstraw.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=227"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/thatfinalstraw.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}